Refund policy

We are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely happy with your order, our return and refund policy is here to help.

Returns:
You may return unused and unopened items within 30 days of receiving your order. To initiate a return, please contact us at frescabeauty1@gmail.com with your order number and details of the product you wish to return. Items must be in their original condition and packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original method of payment within 5-7 business days. Please note that shipping fees are non-refundable unless the item is defective or we made an error.

Exchanges:
If you received a defective or incorrect item, we offer free exchanges. Simply contact us within 30 days, and we will arrange for a replacement.

For any questions or concerns, feel free to reach out to us at frescabeauty1@gmail.com . We are here to assist you!